Crypto deposit and withdrawal FAQ
One note each working day: where a baseline lives, what a term means, or where a transfer fails, each with the date it was checked.
Note date 2026-09-22
2026-09-22
Which fields to check on a buy order pageRead the asset, network, counterparty and estimated amount fields on the order page, then match each one to what you meant to buy.2026-09-19
How to check a withdrawal's arrival timeArrival time depends on the exchange, the bank and the rail, and there is no single fixed number.2026-09-18
P2P, C2C and OTC: what the labels meanAll three describe a private fiat-to-crypto trade, but the steps and the risk differ.2026-09-17
A deposit that has not arrived: what to checkMost missing deposits are a rail, address or confirmation problem, not a lost record.2026-09-16
Someone claiming to be support wants a codeAnyone who contacts you first is not support, and a code or seed phrase cannot be taken back.2026-09-15
SEPA, wire transfer and local transferThree names, three clearing paths, and each one prices and settles differently.2026-09-14
Cash-out funds of unclear originIf the money you receive is tied to a case, a bank can freeze first and ask questions later.
Ready when you are
Before moving funds, confirm the arrival baseline, the limit and the fee on the official page.